Immigration » Visas and Residence Permits » CBP One App: How To Use the CBP App To Enter the US Legally

CBP One App: How To Use the CBP App To Enter the US Legally

By IntFormalities
Updated on October 4, 2023
Estimated reading time: 5 minutes

Navigating the immigration process in the US can be hard. If you would like to make it as simple as possible, you should learn about the CBP One mobile app launched by the US Customs and Border Protection. It is a tool specially designed to help streamline your immigration journey to the US. 

This article explores the CBP One app and how it can be used to promote a smooth and efficient immigration experience. From providing essential information on entry requirements and immigration procedures to offering updates on your asylum case, this app covers all you need to know. Learn how to download, install, and use this app to take full advantage of its services and benefits. Let’s get started.

How Does CBP One App Work?
The CBP One app assists intending immigrants, asylum seekers, and individuals with navigating the complexities of the immigration process.

What Is the CBP One Mobile App?

The CBP One app is a digital tool developed by the US Customs and Border Protection (CBP) agency. It is designed to assist qualifying immigrants and asylum seekers by making the application process more simple

Te gustaría leer sobre CBP en español? Te reomendamos el artículo “Cómo funciona la app CPB One para entrar a Estados Unidos legalmente” para que aprendas a usar la aplicación hoy de manera rápida y fácil.

How Does It Work?

CBP One can be downloaded and installed from mobile online stores. After downloading the app, users can create accounts and get access to information on different functions of US immigration according to their needs:

What Is the CBP One Mobile App?
The CBP One mobile app has several services and features to support individuals in their immigration journey.

Who Can Use the App?

Unfortunately, this app is not for anyone. To use it, you must be a noncitizen located in Central or Northern Mexico. If that is your case, you can use the Customs and Border Protection CBP One™ app to submit your information in advance and schedule an appointment at one of the following Border land ports of entry (POEs):

  • Arizona: Nogales
  • Texas: Brownsville, Eagle Pass, Hidalgo, Laredo, and El Paso
  • California: Calexico and San Ysidro

Is It Obligatory To Use the App?

The CBP One app is designed as a useful tool to help simplify the immigration process by providing updates, resources, and even communication with CBP officers. However, it is not obligatory, nor does the US Customs and Border Protection mandate it as an immigration requirement for entry into the US.

While the app is not obligatory, it is recommended to use it, as it delivers real-time updates on your immigration journey. 

How To Use CBP One App

The CBP One app operates through a user-friendly interface, allowing users to access various services. Here’s how to use the app: 

  1. Download and install the app on your mobile smartphone from your Apple Store and Android Play store.
  2. You will be prompted to create and login into an account with contact information and other details.
  3. After your registration, you will be redirected to the app’s dashboard, where you will find a navigation bar that allows you to visit different sections. Common sections include Entry Requirements, My Cases, Messaging, and Notifications.
  4. On Entry Requirements, you will be able to access information on documentation, forms, and procedures. 
  5. On Messaging, you can ask questions, submit documents, and seek clarification confidentially.
  6. On Notifications, you will be able to receive important updates and notifications about policy changes and other information that may be particular about your case.

Can You Submit Documents Via the App?

Yes, the app allows users to upload and submit documents securely. This feature helps to streamline the submission processing, removing the need for physical paperwork or mailing documents at different times. 

What Happens After You Apply?

Once you submit your application through the app, you will receive a confirmation that your application has been received. In the confirmation message, you will receive a reference number or receipt.

The CBP or relevant immigration authority will process your application, conducting background checks and verifying the information provided. You will be notified if additional documentation is required. 

Your case will be reviewed by examining your application and other factors specific to your case. A decision will be made based on the merits of your case, and you will be notified of the next steps. 

Can You Reach Out to CBP Officers Through the App?

The CBP One app provides a secure messaging feature where users can communicate with CBP officers. This channel allows you to ask questions and seek support in your immigration or asylum case. 

What If You Get Denied?

If your application is denied, customer service will notify you of the reasons why. You will also receive information if you can appeal the decision and the next steps to appeal the decision. 

Optimize Your Immigration Journey

The CBP One app is a valuable tool for revolutionizing the immigration journey to the United States. With its comprehensive features and user-friendly interface, this app empowers intending immigrants, asylum seekers, and individuals navigating the complexities of the immigration process.

It also highlights the commitment of the US Customs and Border Protection agency to leverage technology to improve services and support those seeking to enter the United States.

Are you about to begin your immigration journey to the US or into the process already? Take advantage of this unique mobile app today.

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